Privacy Policy
Effective Date: May 18, 2026
Dole Fuel Oil Inc. ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you contact us through our website, how we use it, and your choices.
Information We Collect
When you submit our contact form or provide information to us directly, we may collect:
- Your name
- Phone number
- Email address
- Service or delivery address (ZIP code, town)
- Details about your fuel delivery or heating equipment needs
How We Use Your Information
We use the information you provide to respond to your inquiry, schedule fuel deliveries and service appointments, communicate with you about your account and service, and improve our services. We do not use your information for promotional advertising or sell it to third parties.
Who We Share Your Information With
Information you submit through our forms is shared only with:
- Our employees and delivery drivers, to fulfill your request
- Our scheduling, dispatch, and billing software, to manage deliveries and customer records
- Our form processing service, to deliver your submission to our team
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Text Messaging (SMS)
If you provide your phone number through our contact form or directly to our staff, Dole Fuel Oil Inc. may send you transactional, conversational SMS text messages related to your inquiry or account. These messages may include:
- Delivery confirmations and scheduled-delivery reminders
- Driver dispatch and arrival updates
- Service appointment confirmations and reminders
- Follow-up questions about your delivery, equipment, or account
- Notifications about completed deliveries, service, or estimates
Consent. By checking the SMS opt-in box on our contact form, or by providing your phone number to us directly and indicating you would like text messages, you consent to receive non-marketing, service-related SMS messages from Dole Fuel Oil Inc. SMS opt-in is optional. You can still request a delivery or service without consenting to text messages. We do not send promotional or bulk marketing text messages.
Message Frequency. Message frequency varies based on your active delivery or service request. There is no fixed schedule; messages are sent in response to your inquiry, scheduled delivery, or follow-up.
Message & Data Rates. Standard message and data rates may apply according to your mobile carrier's plan. Dole Fuel Oil Inc. does not charge for SMS messages.
Opt-Out. You may opt out at any time by replying STOP to any text message from us. You will receive a one-time confirmation that you have been unsubscribed, after which you will no longer receive SMS messages from Dole Fuel Oil Inc.
Help. Reply HELP to any text message for assistance, or contact us at (631) 673-6182 or sales@dolefuel.com.
Mobile Information Sharing. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of personal information listed in the "Who We Share Your Information With" section above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies & Analytics
Our website uses Google Fonts to display text and may use basic analytics to understand site traffic. These services may set cookies in your browser. We do not use cookies for advertising or tracking across other websites.
Data Security
We take reasonable measures to protect the personal information you provide. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Choices
You may request that we update, correct, or delete the personal information we have about you at any time by contacting us using the information below.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective Date" above will reflect the most recent revision.
Contact Us
If you have questions about this Privacy Policy, contact us at:
Dole Fuel Oil Inc.
100 New York Avenue, Huntington, NY 11743
Heating Oil Delivery: (631) 673-6182
Service & Repairs: (631) 261-7729
Email: sales@dolefuel.com